For close to a decade, Zimbabwe has been in the throes of a political crisis in which the credibility of the government in power has been at stake. While the population has been impoverished, all government services, including the justice system, have suffered severe damage. At the same time the economy has collapsed and now, in the past year, a constitutional crisis has been added to the mix. The power-sharing agreement brokered by the former President of South Africa has ushered in a period of confusion and, so far, little forward movement.
In spite of Zimbabwe’s serious problems in maintaining functioning courts and the rule of law, paralegalism has been continuously developing and taking hold as an important avenue to provide access to justice to increasing numbers of citizens.
Starting from the end of the 1980s, the Legal Resources Foundation (LRF) began working with paralegals in community education and later involved them also in case work. Since then other legal service NGOs have employed paralegals, and the trade unions have developed a two-tier paralegal programme to provide assistance to their members when they are engaged in labour disputes.
In the context of a malfunctioning justice system, negotiation and mediation have become important methods which all paralegals try to use to resolve disputes.